| Typicality: | 0.293 |
| Saliency: | 0.496 |
| for more than 5 minutes | 12 | temporal |
| with a business | 12 | other |
| for an available representative | 8 | purpose |
| customer → wait on → hold | 150 |
| negative | neutral | positive |
| 0.415 | 0.392 | 0.194 |
| Raw frequency | 150 |
| Normalized frequency | 0.496 |
| Modifier score | 0.250 |
| Perplexity | 134.602 |