| Typicality: | 0.484 |
| Saliency: | 0.547 |
| prior to dispatch | 12 | other |
| after receipt of order confirmation | 12 | temporal |
| for any reason | 12 | cause |
| customer → wish to cancel → order | 104 |
| customer → wish to cancel → the order | 52 |
| customer → want to cancel → the order | 35 |
| customer → wish to cancel → their order | 16 |
| customer → want to cancel → their order | 8 |
| customer → wish to cancel → his/her order | 4 |
| customer → ask to cancel → the order | 3 |
| customer → want to cancel → their orders | 3 |
| negative | neutral | positive |
| 0.461 | 0.513 | 0.026 |
| Raw frequency | 225 |
| Normalized frequency | 0.547 |
| Modifier score | 0.500 |
| Perplexity | 37.132 |