| Typicality: | 0.546 |
| Saliency: | 0.542 |
| about the hotel | 21 | other |
| about a product | 9 | other |
| about services | 8 | other |
| customer → want → more information | 61 |
| customer → need → more information | 51 |
| customer → request → more information | 39 |
| customer → require → more information | 25 |
| customer → seek → more information | 15 |
| customer → request → additional information | 12 |
| customer → demand → more information | 10 |
| customer → desire → additional information | 3 |
| negative | neutral | positive |
| 0.126 | 0.665 | 0.209 |
| Raw frequency | 216 |
| Normalized frequency | 0.542 |
| Modifier score | 0.700 |
| Perplexity | 43.758 |