| Typicality: | 0.482 |
| Saliency: | 0.645 |
| with your business | 44 | other |
| with a company | 23 | other |
| at a place of business | 14 | location |
| customer → have → bad experience | 370 |
| customer → had → bad experience | 50 |
| customer → have → bad experiences | 45 |
| customer → had → bad experiences | 16 |
| customer → have → unfortunate experience | 4 |
| customer → suffer → bad experience | 4 |
| negative | neutral | positive |
| 0.653 | 0.270 | 0.077 |
| Raw frequency | 489 |
| Normalized frequency | 0.645 |
| Modifier score | 0.636 |
| Perplexity | 76.169 |