| Typicality: | 0.568 |
| Saliency: | 0.526 |
| very | 34 | degree |
| in the age of the internet | 13 | temporal |
| for service | 12 | purpose |
| customer → have → high expectations | 185 |
| customer → have → huge expectations | 3 |
| customer → come with → high expectations | 3 |
| negative | neutral | positive |
| 0.204 | 0.402 | 0.394 |
| Raw frequency | 191 |
| Normalized frequency | 0.526 |
| Modifier score | 0.788 |
| Perplexity | 35.079 |