| Typicality: | 0.595 |
| Saliency: | 0.676 |
| to find a desired product | 16 | purpose |
| in making a change | 12 | purpose |
| in order to respond | 12 | purpose |
| customer → need → assistance | 375 |
| customer → require → assistance | 157 |
| customer → provide → assistance | 59 |
| customer → want → assistance | 27 |
| customer → have → assistance | 5 |
| negative | neutral | positive |
| 0.128 | 0.630 | 0.241 |
| Raw frequency | 623 |
| Normalized frequency | 0.676 |
| Modifier score | 0.672 |
| Perplexity | 247.885 |