| possibly | 35 | degree |
| very | 34 | degree |
| sometimes | 27 | temporal |
| customer → be → angry | 707 |
| customer → be → mad | 72 |
| customer → be → outraged | 37 |
| customer → be → enraged | 16 |
| negative | neutral | positive |
| 0.702 | 0.249 | 0.049 |
| Raw frequency | 832 |
| Normalized frequency | 0.713 |
| Modifier score | 0.613 |
| Perplexity | 172.512 |