| after all | 15 | other |
| with emotions | 13 | other |
| with needs | 8 | other |
| customer → be → human | 154 |
| customer → be → human beings | 50 |
| customer → be → human being | 15 |
| negative | neutral | positive |
| 0.252 | 0.526 | 0.223 |
| Raw frequency | 219 |
| Normalized frequency | 0.544 |
| Modifier score | 0.990 |
| Perplexity | 95.874 |