| very | 19 | degree |
| often | 17 | degree |
| increasingly | 13 | degree |
| customer → be → impatient | 184 |
| customer → become → impatient | 58 |
| customer → get → impatient | 54 |
| customer → become → more impatient | 11 |
| negative | neutral | positive |
| 0.615 | 0.296 | 0.088 |
| Raw frequency | 307 |
| Normalized frequency | 0.586 |
| Modifier score | 0.644 |
| Perplexity | 96.871 |