| Typicality: | 0.437 |
| Saliency: | 0.491 |
| very | 25 | degree |
| about the challenge | 13 | other |
| about their plumbing system | 10 | other |
| customer → be → knowledgeable | 141 |
| customer → be → knowledgable | 4 |
| negative | neutral | positive |
| 0.079 | 0.381 | 0.541 |
| Raw frequency | 145 |
| Normalized frequency | 0.491 |
| Modifier score | 0.700 |
| Perplexity | 132.206 |