| Typicality: | 0.448 |
| Saliency: | 0.633 |
| with the service | 49 | other |
| with a product | 26 | other |
| with their purchase | 24 | other |
| customer → be → unsatisfied | 374 |
| customer → feel → unsatisfied | 32 |
| customer → be left → unsatisfied | 18 |
| customer → remain → unsatisfied | 18 |
| negative | neutral | positive |
| 0.594 | 0.344 | 0.063 |
| Raw frequency | 442 |
| Normalized frequency | 0.633 |
| Modifier score | 0.548 |
| Perplexity | 135.199 |