| sometimes | 109 | temporal |
| always | 75 | degree |
| clearly | 21 | degree |
| customer → be → wrong | 663 |
| customer → be in → the wrong | 35 |
| customer → be → incorrect | 22 |
| customer → be → inaccurate | 16 |
| negative | neutral | positive |
| 0.615 | 0.330 | 0.055 |
| Raw frequency | 736 |
| Normalized frequency | 0.697 |
| Modifier score | 0.698 |
| Perplexity | 141.580 |