| by the speed | 20 | other |
| always | 16 | degree |
| at the difference | 13 | other |
| customer → be → amazed | 199 |
| customer → be → astounded | 10 |
| negative | neutral | positive |
| 0.022 | 0.114 | 0.865 |
| Raw frequency | 209 |
| Normalized frequency | 0.538 |
| Modifier score | 0.800 |
| Perplexity | 108.016 |