| about a denied mortgage application | 15 | other |
| probably | 13 | degree |
| very | 9 | degree |
| customer → be → annoyed | 119 |
| customer → be → irritated | 46 |
| customer → be → miffed | 7 |
| negative | neutral | positive |
| 0.743 | 0.210 | 0.048 |
| Raw frequency | 172 |
| Normalized frequency | 0.513 |
| Modifier score | 0.692 |
| Perplexity | 232.855 |