| to a refund | 65 | purpose |
| to all the rights | 23 | other |
| according to the consumer protection law | 19 | other |
| customer → be → entitled | 537 |
| customer → be entitled in → accordance | 7 |
| customer → be entitled in → addition | 5 |
| customer → be entitled → pursuant | 4 |
| negative | neutral | positive |
| 0.235 | 0.671 | 0.095 |
| Raw frequency | 553 |
| Normalized frequency | 0.661 |
| Modifier score | 0.917 |
| Perplexity | 419.428 |