| Typicality: | 0.556 |
| Saliency: | 0.619 |
| for mechanical damage | 40 | cause |
| for all shipping charges | 31 | other |
| for downloading the product | 27 | cause |
| customer → be held → responsible | 349 |
| customer → be held → accountable | 39 |
| customer → be responsible for → act | 8 |
| negative | neutral | positive |
| 0.528 | 0.448 | 0.024 |
| Raw frequency | 396 |
| Normalized frequency | 0.619 |
| Modifier score | 0.900 |
| Perplexity | 76.202 |