| well | 207 | degree |
| immediately | 106 | manner |
| better | 102 | degree |
| customer → be → informed | 1893 |
| customer → want to be → informed | 10 |
| customer → be informed in → addition | 8 |
| customer → be informed by → the company | 8 |
| customer → be informed in → other words | 3 |
| negative | neutral | positive |
| 0.179 | 0.605 | 0.216 |
| Raw frequency | 1922 |
| Normalized frequency | 0.819 |
| Modifier score | 0.926 |
| Perplexity | 104.791 |