| forever | 26 | temporal |
| in one second | 12 | temporal |
| often | 11 | degree |
| customer → be → lost | 315 |
| customer → become → lost | 9 |
| customer → be considered → lost | 6 |
| negative | neutral | positive |
| 0.627 | 0.298 | 0.076 |
| Raw frequency | 330 |
| Normalized frequency | 0.596 |
| Modifier score | 0.574 |
| Perplexity | 147.993 |