| always | 20 | degree |
| about the cost of our service | 20 | other |
| very | 17 | degree |
| customer → be → worried | 331 |
| customer → have → worry | 28 |
| customer → get → worried | 10 |
| customer → feel → worried | 7 |
| negative | neutral | positive |
| 0.474 | 0.402 | 0.124 |
| Raw frequency | 376 |
| Normalized frequency | 0.612 |
| Modifier score | 0.711 |
| Perplexity | 78.454 |