subgroup of
customer)
→
CapableOf
→
spread the word
| Typicality: | 0.423 |
| Saliency: | 0.609 |
| about their dissatisfaction | 6 | other |
| easily | 2 | manner |
| through personal contacts | 2 | manner |
| unhappy customer → spread → the word | 8 |
| negative | neutral | positive |
| 0.656 | 0.246 | 0.098 |
| Raw frequency | 8 |
| Normalized frequency | 0.609 |
| Modifier score | 0.500 |
| Perplexity | 167.811 |