| Typicality: | 0.426 |
| Saliency: | 0.542 |
| by the customer | 3 | other |
| in the past | 3 | temporal |
| on site | 2 | location |
| damage → be caused by → improper handling | 54 |
| damage → be caused by → handling | 38 |
| damage → be caused by → incorrect handling | 7 |
| damage → occur in → handling | 4 |
| damage → be caused by → bad handling | 4 |
| negative | neutral | positive |
| 0.743 | 0.239 | 0.018 |
| Raw frequency | 107 |
| Normalized frequency | 0.542 |
| Modifier score | 0.600 |
| Perplexity | 83.593 |