| Typicality: | 0.651 |
| Saliency: | 0.764 |
| by the actions | 26 | cause |
| in the case of service suspension | 14 | temporal |
| due to delays in delivery | 14 | cause |
| damage → be caused to → the user | 153 |
| damage → be suffered by → the user | 110 |
| damage → be suffered by → user | 70 |
| damage → be caused to → user | 66 |
| damage → be caused by → the user | 39 |
| damage → be caused by → user | 21 |
| damage → be caused in → the user | 4 |
| negative | neutral | positive |
| 0.585 | 0.390 | 0.026 |
| Raw frequency | 463 |
| Normalized frequency | 0.764 |
| Modifier score | 1.000 |
| Perplexity | 48.806 |