| Typicality: | 0.294 |
| Saliency: | 0.310 |
| over the years | 8 | temporal |
| by maintaining high standards | 4 | manner |
| for not attending complaints | 3 | cause |
| department → gained → reputation | 8 |
| department → earned → reputation | 4 |
| department → earn → reputation | 4 |
| negative | neutral | positive |
| 0.101 | 0.187 | 0.712 |
| Raw frequency | 16 |
| Normalized frequency | 0.310 |
| Modifier score | 0.500 |
| Perplexity | 104.058 |