| Typicality: | 0.606 |
| Saliency: | 0.454 |
| in the report | 7 | location |
| informally | 2 | manner |
| through helpline | 2 | manner |
| department → resolve → issue | 13 |
| department → resolve → the issue | 8 |
| department → resolve → problem | 7 |
| department → resolve → this issue | 4 |
| department → help resolve → the issue | 3 |
| negative | neutral | positive |
| 0.217 | 0.614 | 0.169 |
| Raw frequency | 35 |
| Normalized frequency | 0.454 |
| Modifier score | 1.000 |
| Perplexity | 139.060 |