| from the customer | 3 | other |
| about products | 2 | other |
| engineer → give → call | 3 |
| engineer → get → call | 3 |
| engineer → answer → call | 3 |
| engineer → make → call | 3 |
| negative | neutral | positive |
| 0.138 | 0.480 | 0.382 |
| Raw frequency | 12 |
| Normalized frequency | 0.359 |
| Modifier score | 0.650 |
| Perplexity | 434.449 |