| Typicality: | 0.306 |
| Saliency: | 0.337 |
| in an inherently personal way | 7 | manner |
| experience → engage → customer | 18 |
| experience → engage → consumer | 5 |
| experience → engage → the customer | 4 |
| negative | neutral | positive |
| 0.016 | 0.268 | 0.717 |
| Raw frequency | 27 |
| Normalized frequency | 0.337 |
| Modifier score | 0.500 |
| Perplexity | 436.097 |