| Typicality: | 0.582 |
| Saliency: | 0.398 |
| regarding the goods | 5 | other |
| fault → be reported by → the customer | 13 |
| fault → be described by → the customer | 3 |
| fault → be experienced by → customer | 3 |
| negative | neutral | positive |
| 0.456 | 0.506 | 0.039 |
| Raw frequency | 19 |
| Normalized frequency | 0.398 |
| Modifier score | 1.000 |
| Perplexity | 179.905 |