| in deciding to return showcase | 4 | temporal |
| for service delivery improvement | 2 | purpose |
| commonly | 2 | degree |
| feedback → be → employed | 12 |
| feedback → be → utilized | 10 |
| feedback → be → leveraged | 3 |
| feedback → be → utilised | 3 |
| negative | neutral | positive |
| 0.047 | 0.638 | 0.315 |
| Raw frequency | 28 |
| Normalized frequency | 0.351 |
| Modifier score | 0.867 |
| Perplexity | 162.694 |