| Typicality: | 0.441 |
| Saliency: | 0.273 |
| to improve products | 5 | purpose |
| feedback → be used to improve → service | 13 |
| feedback → be used to improve → our services | 4 |
| negative | neutral | positive |
| 0.008 | 0.298 | 0.693 |
| Raw frequency | 17 |
| Normalized frequency | 0.273 |
| Modifier score | 1.000 |
| Perplexity | 53.435 |