| with the end result | 17 | other |
| in case | 8 | temporal |
| with the service | 6 | other |
| client → be → unhappy | 34 |
| client → be not → happy | 18 |
| client → be n’t → happy | 6 |
| negative | neutral | positive |
| 0.624 | 0.338 | 0.039 |
| Raw frequency | 58 |
| Normalized frequency | 0.635 |
| Modifier score | 0.633 |
| Perplexity | 211.444 |