| with outcomes | 7 | other |
| absolutely | 3 | degree |
| in case of some problem | 3 | cause |
| client → be → thrilled | 14 |
| client → be → delighted | 14 |
| negative | neutral | positive |
| 0.031 | 0.163 | 0.805 |
| Raw frequency | 28 |
| Normalized frequency | 0.479 |
| Modifier score | 0.500 |
| Perplexity | 98.772 |