| Typicality: | 0.497 |
| Saliency: | 0.404 |
| in government | 5 | location |
| further | 4 | manner |
| initiative → improve → customer service | 17 |
| initiative → improve → customer experience | 5 |
| negative | neutral | positive |
| 0.006 | 0.259 | 0.735 |
| Raw frequency | 22 |
| Normalized frequency | 0.404 |
| Modifier score | 1.000 |
| Perplexity | 43.219 |