| Typicality: | 0.324 |
| Saliency: | 0.174 |
| by telephone | 3 | manner |
| inquiry → be related to → customer service | 4 |
| inquiry → be made to → customer service | 3 |
| negative | neutral | positive |
| 0.023 | 0.855 | 0.122 |
| Raw frequency | 7 |
| Normalized frequency | 0.174 |
| Modifier score | 0.500 |
| Perplexity | 126.724 |