| Typicality: | 0.301 |
| Saliency: | 0.325 |
| insight → increase → customer satisfaction | 6 |
| insight → drive → customer satisfaction | 4 |
| insight → improve → customer satisfaction | 4 |
| negative | neutral | positive |
| 0.013 | 0.213 | 0.774 |
| Raw frequency | 14 |
| Normalized frequency | 0.325 |
| Modifier score | 0.500 |
| Perplexity | 194.593 |