| Typicality: | 0.318 |
| Saliency: | 0.364 |
| to transform customer service | 6 | purpose |
| radically | 2 | manner |
| internet → change → business models | 17 |
| internet → transform → business models | 5 |
| internet → continue to change → business models | 3 |
| negative | neutral | positive |
| 0.163 | 0.381 | 0.457 |
| Raw frequency | 25 |
| Normalized frequency | 0.364 |
| Modifier score | 0.500 |
| Perplexity | 25.983 |