| Typicality: | 0.390 |
| Saliency: | 0.329 |
| with the institute | 5 | other |
| from customers | 2 | other |
| regarding fraud and illegal activities | 2 | other |
| investigation → follow → complaint | 12 |
| investigation → file → complaint | 4 |
| investigation → deal with → complaint | 4 |
| investigation → relate to → complaint | 3 |
| negative | neutral | positive |
| 0.327 | 0.641 | 0.032 |
| Raw frequency | 23 |
| Normalized frequency | 0.329 |
| Modifier score | 0.500 |
| Perplexity | 124.103 |