| Typicality: | 0.327 |
| Saliency: | 0.353 |
| as their customer relationship management | 6 | manner |
| sometimes | 3 | temporal |
| lender → make → mistake | 19 |
| lender → make → the mistake | 3 |
| negative | neutral | positive |
| 0.553 | 0.422 | 0.025 |
| Raw frequency | 22 |
| Normalized frequency | 0.353 |
| Modifier score | 0.543 |
| Perplexity | 151.143 |