| Typicality: | 0.348 |
| Saliency: | 0.231 |
| at the point of interaction | 3 | temporal |
| effectively | 2 | manner |
| message → be delivered to → customer | 8 |
| message → be communicated to → customer | 4 |
| message → be delivered to → the customer | 4 |
| negative | neutral | positive |
| 0.093 | 0.569 | 0.338 |
| Raw frequency | 16 |
| Normalized frequency | 0.231 |
| Modifier score | 0.500 |
| Perplexity | 104.033 |