| Typicality: | 0.256 |
| Saliency: | 0.369 |
| quickly | 2 | manner |
| during the complaints process | 2 | temporal |
| rarely | 2 | degree |
| mistake → be → acknowledged | 27 |
| mistake → be → admitted | 9 |
| negative | neutral | positive |
| 0.288 | 0.512 | 0.200 |
| Raw frequency | 36 |
| Normalized frequency | 0.369 |
| Modifier score | 0.033 |
| Perplexity | 72.471 |