| extremely rarely | 5 | degree |
| maybe | 2 | degree |
| according to our customers’ feedback | 2 | other |
| package → get → lost | 21 |
| package → gets → lost | 17 |
| package → got → lost | 8 |
| package → becomes → lost | 3 |
| package → getting → lost | 3 |
| negative | neutral | positive |
| 0.580 | 0.369 | 0.051 |
| Raw frequency | 52 |
| Normalized frequency | 0.450 |
| Modifier score | 0.633 |
| Perplexity | 268.224 |