| Typicality: | 0.539 |
| Saliency: | 0.500 |
| either of their complete ticket | 5 | other |
| on the $100 fuel surcharge | 5 | other |
| for the e- | 5 | transitive-object |
| passenger → claim → refund | 12 |
| passenger → apply for → refund | 10 |
| passenger → obtain → refund | 9 |
| passenger → seek → refund | 7 |
| passenger → apply for → the refund | 6 |
| passenger → ask for → refund | 5 |
| passenger → wish to claim → refund | 3 |
| passenger → claim → the refund | 3 |
| passenger → need → refund | 3 |
| negative | neutral | positive |
| 0.284 | 0.661 | 0.055 |
| Raw frequency | 58 |
| Normalized frequency | 0.500 |
| Modifier score | 0.733 |
| Perplexity | 285.223 |