| Typicality: | 0.323 |
| Saliency: | 0.377 |
| as soon as | 26 | manner |
| about the refund of tickets | 2 | other |
| passenger → complain to → the air carrier | 24 |
| passenger → complain to → the airline | 4 |
| negative | neutral | positive |
| 0.703 | 0.287 | 0.010 |
| Raw frequency | 28 |
| Normalized frequency | 0.377 |
| Modifier score | 0.500 |
| Perplexity | 204.936 |