| Typicality: | 0.435 |
| Saliency: | 0.433 |
| with the executives | 10 | other |
| with asiana airlines customer service | 10 | other |
| for getting their issues | 7 | purpose |
| passenger → get in → touch | 31 |
| passenger → be in → touch | 5 |
| passenger → be advised to get in → touch | 3 |
| negative | neutral | positive |
| 0.128 | 0.733 | 0.139 |
| Raw frequency | 39 |
| Normalized frequency | 0.433 |
| Modifier score | 0.500 |
| Perplexity | 218.289 |