| Typicality: | 0.622 |
| Saliency: | 0.626 |
| upon his/her application | 10 | temporal |
| on their tickets | 9 | location |
| for the difference in price | 8 | manner |
| passenger → receive → refund | 30 |
| passenger → get → refund | 26 |
| passenger → be → refunded | 21 |
| passenger → be entitled to → refund | 19 |
| passenger → be offered → refund | 11 |
| passenger → be given → refund | 9 |
| passenger → get → the refund | 6 |
| negative | neutral | positive |
| 0.244 | 0.638 | 0.118 |
| Raw frequency | 122 |
| Normalized frequency | 0.626 |
| Modifier score | 0.821 |
| Perplexity | 66.773 |