| from the customer | 12 | other |
| from account area | 8 | other |
| in order to confirm the booking | 7 | purpose |
| payment → be → requested | 229 |
| payment → be → sought | 14 |
| payment → being → requested | 3 |
| negative | neutral | positive |
| 0.148 | 0.798 | 0.054 |
| Raw frequency | 246 |
| Normalized frequency | 0.492 |
| Modifier score | 0.193 |
| Perplexity | 46.336 |