| Typicality: | 0.254 |
| Saliency: | 0.215 |
| performance → improve → customer satisfaction | 7 |
| performance → relate to → customer satisfaction | 6 |
| negative | neutral | positive |
| 0.027 | 0.409 | 0.563 |
| Raw frequency | 13 |
| Normalized frequency | 0.215 |
| Modifier score | 0.500 |
| Perplexity | 150.896 |