| including in relations with the customer | 2 | other |
| policy → be related to → service | 21 |
| policy → be based on → service | 11 |
| policy → be to provide → service | 4 |
| negative | neutral | positive |
| 0.094 | 0.701 | 0.205 |
| Raw frequency | 36 |
| Normalized frequency | 0.359 |
| Modifier score | 0.700 |
| Perplexity | 63.227 |