| for improvement | 20 | purpose |
| from a customer’s perspective | 11 | other |
| for theories | 8 | purpose |
| process → make → room | 28 |
| process → leave → room | 20 |
| process → have → room | 13 |
| process → allow → room | 5 |
| process → give → room | 5 |
| process → provide → room | 3 |
| negative | neutral | positive |
| 0.149 | 0.472 | 0.379 |
| Raw frequency | 74 |
| Normalized frequency | 0.396 |
| Modifier score | 0.980 |
| Perplexity | 300.204 |