| Typicality: | 0.474 |
| Saliency: | 0.502 |
| to the customer | 12 | transitive-object |
| due to inadequate packaging | 4 | cause |
| in any other manner | 4 | manner |
| product → be damaged in → shipping | 159 |
| product → be damaged in → shipment | 124 |
| product → damaged in → shipping | 12 |
| product → be damaged upon → shipment | 6 |
| product → be received damaged in → shipment | 3 |
| negative | neutral | positive |
| 0.552 | 0.425 | 0.023 |
| Raw frequency | 304 |
| Normalized frequency | 0.502 |
| Modifier score | 0.800 |
| Perplexity | 211.534 |