| after deducting shipping cost | 11 | other |
| fully | 7 | degree |
| more frequently | 3 | degree |
| product → be → refunded | 202 |
| product → have → refund | 27 |
| product → be → refund | 23 |
| product → require → refund | 4 |
| negative | neutral | positive |
| 0.351 | 0.557 | 0.092 |
| Raw frequency | 256 |
| Normalized frequency | 0.483 |
| Modifier score | 0.636 |
| Perplexity | 33.097 |